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We offer comprehensive customer support and aftercare after implementing a project. This includes ongoing technical support, training, and adapting solutions to changing customer needs.
We are highly innovative in our approach and solutions. Our team of consultants is not only familiar, but also highly skilled with the latest data management technologies. We use advanced AI-driven tools and platforms to provide unique insights. By continuously investing in the latest technological developments and integrating them into our solutions, we can help our customers stay ahead in their sector.
Unexpected problems and changes are inevitable in every project. Our approach is to remain proactive and flexible and to also guide and provide insight to our customers. It is important to think in a solution-oriented way, to adapt project planning quickly, and, above all, to keep learning.
At Blackbirds, we demonstrate a deep understanding of our customers' business processes and needs by applying customized solutions and using advanced AI technology to provide context and clarity for strategic decision making.
We have built a diverse team in skill sets and seniority, with entrepreneurial experts who are focused on realizing concrete solutions for customers.
Blackbirds uses the net promoter score (NPS) to measure the satisfaction of its customers. Based on this score, we make the necessary changes to improve customer satisfaction.
We make agreements with customers in advance about the products to be delivered. This way, we can easily measure the progress of projects and keep our customer informed about the process.
We offer customized solutions that are tailored to the specific needs of our customers. This includes customized leadership and executive team solutions designed to provide role-specific resources and expertise.
We are active in various sectors, including transport & logistics, energy, health & life sciences, government, and agri & food.
Working hours are flexible, although you are present at certain team events. You can say no to assignments, you can also work a little less for a period of time if you want. In consultation with your manager, you can schedule a sabbatical. This is also fair because your remuneration changes with the number of hours you work on our clients' projects. Flexibility therefore means that, as an employer, we try to adapt to your needs as best we can. You can read more about flexibility here.
