Give AI and data policy wings in government services
die wél werkt

A boutique AI and data agency with impactful applications for public organizations focused on accessibility, transparency and cost control

De uitdaging bij Overheden

Overheden staan voor een dubbele opgave: betere dienstverlening én verantwoord omgaan met data en AI. Burgers verwachten snelle, transparante service. Maar de praktijk is weerbarstig. Systemen praten niet met elkaar. Informatie zit in silo's. Medewerkers besteden te veeltijd aan handmatige processen. En de regeldruk rond AI en privacy maakt innovatie complex.

Blackbirds helpt overheden met AI-oplossingen die direct resultaat leveren. Verantwoord, transparant en binnen de kaders van wet- en regelgeving. Van pilot naar opschaling zonder technische schuld.

Onze oplossingen voor Overheid
Van vraagvoorspelling tot document generatie, van planning tot compliance. Dit zijn de oplossingen die het verschil maken in publieke dienstverlening.

System fragmentation and data silos

Modern data platform as a flywheel for integrated services

Voorbeeld: AI voorspelt piekmomenten bijaanvragen Burgerzaken – betere bezetting, kortere wachttijden en meer tevreden burgers.

Ontdek Demand Forecasting

Increasing demand for transparent services

AI‑driven self-service and data visualization

Voorbeeld: AI voorspelt piekmomenten bij aanvragen Burgerzaken – betere bezetting, kortere wachttijden en meer tevreden burgers.

→ residents find answers easily and employees provide smarter customization

Regulatory pressure and compliance within laws and regulations

Responsible AI that works within governance and AVG

Voorbeeld: Planningen die rekening houden met reistijd, expertise en urgentie – efficiëntere inzet van schaarse capaciteit.

→ Bekijk Smart Planning

From pilot to municipal scaling up

Agile delivery with reusable tooling
Denk aan AVG, Woo en de AI-verordening.

Voorbeeld: Continue monitoring van alle kanalen– geen steekproeven achteraf, maar directe signalering bij risico's.Verantwoord en transparant.

→ start in small steps with fast results, scale out widely later

Use Case: Vroegsignalering Schulden

use case
Examples from our collaboration with public organizations:

Het resultaat: proactieve hulpverlening in plaats van reactieve schuldhulp. Betere uitkomsten voor burgers, lagere kosten voor de gemeente.

Onze aanpak

Care Img

01

Discovery

Data-exploratie en roadmap-definitie.

02

Design

Ontwikkeling van een werkend model op een subset vandata.

03

Develop

Automatisering van datapipelines en dashboard-implementatie.

04

Maintain & Evolve

Uitbreiding naar nieuwe markten en productlijnen.

Data Team as a Service

De echte waarde ontstaat als het team van de klant ermee aan de slag gaat.

Via onze Data Team as a Service zorgen we voor continue monitoring: we analyseren prestaties, identificeren kansen en helpen het potentieel te maximaliseren.

Ready to fly?

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Klaar om te vliegen?

Neem direct vrijblijvend contact op of lees meer over onze projecten en werkwijze.

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Blackbirds Q&A

How involved is the Blackbirds management team in projects?

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The management team is strongly involved in projects, with a focus on providing strategic guidance and support. The team consists of experienced leaders who work closely with customers to achieve their goals.

How is Blackbirds' customer support and aftercare after implementing a project?

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We offer comprehensive customer support and aftercare after implementing a project. This includes ongoing technical support, training, and adapting solutions to changing customer needs.

How innovative is Blackbirds in their approach and solutions?

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We are highly innovative in our approach and solutions. Our team of consultants is not only familiar, but also highly skilled with the latest data management technologies. We use advanced AI-driven tools and platforms to provide unique insights. By continuously investing in the latest technological developments and integrating them into our solutions, we can help our customers stay ahead in their sector.

How does Blackbirds deal with unexpected problems or changes during a project?

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Unexpected problems and changes are inevitable in every project. Our approach is to remain proactive and flexible and to also guide and provide insight to our customers. It is important to think in a solution-oriented way, to adapt project planning quickly, and, above all, to keep learning.

How well does Blackbirds understand the business processes and needs of their customers?

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At Blackbirds, we demonstrate a deep understanding of our customers' business processes and needs by applying customized solutions and using advanced AI technology to provide context and clarity for strategic decision making.

Based on your experience, what are Blackbirds' strengths?

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We have built a diverse team in skill sets and seniority, with entrepreneurial experts who are focused on realizing concrete solutions for customers.

How is customer satisfaction measured and improved within your company?

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Blackbirds uses the net promoter score (NPS) to measure the satisfaction of its customers. Based on this score, we make the necessary changes to improve customer satisfaction.

How does your company measure and report project progress and results?

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We make agreements with customers in advance about the products to be delivered. This way, we can easily measure the progress of projects and keep our customer informed about the process.

How flexible is your company in adapting solutions to specific customer needs?

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We offer customized solutions that are tailored to the specific needs of our customers. This includes customized leadership and executive team solutions designed to provide role-specific resources and expertise.

What sectors does your company primarily serve?

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We are active in various sectors, including transport & logistics, energy, health & life sciences, government, and agri & food.

What are the working hours and flexibility options at Blackbirds?

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Working hours are flexible, although you are present at certain team events. You can say no to assignments, you can also work a little less for a period of time if you want. In consultation with your manager, you can schedule a sabbatical. This is also fair because your remuneration changes with the number of hours you work on our clients' projects. Flexibility therefore means that, as an employer, we try to adapt to your needs as best we can. You can read more about flexibility here.